In the Driving Seat: The Complete Career Apprenticeship
Apprenticeship Q&A with Complete Cover Group Head of HR, Laurie Williams
So you have picked up your exam results. Now what? An apprenticeship in insurance is definitely worth investigating according to Laurie Williams, Group Head of HR at Complete Cover Group.
The insurance industry can offer high quality training, excellent career development and professional qualifications for the right candidates.
Some employers, including Complete Cover Group, cover the cost of the tuition and professional exams.
How does an employer like Complete Cover Group benefit from taking on apprentices?
As a business we benefit by growing our teams from Academy to Senior Agents. The apprentices are new to the world of work and passionate about learning. We aim to channel that enthusiasm from the very beginning. The plan is to grow and develop our new starters as ambassadors of Complete Cover Group and high achievers in our business. Our apprentices are trained to offer customers an enhanced customer journey.
What sort of candidates are you looking to attract?
We are looking for enthusiastic and ambitious candidates with a good work ethic. A willingness to learn and develop in the insurance industry is important too.
What sort of support do apprentices get?
Our apprenticeship is delivered in partnership with BeWiser. Together with Complete Cover Group’s training teams, you’ll receive a mixture of classroom, e-learning and on the job training. You’ll be continually supported throughout your career with Complete Cover Group by a trainer, department coaches and/or your management. You’ll receive regular feedback to ensure continuous improvement.
From a HR perspective, are there advantages to investing in apprentices?
There are advantages to investing in apprentices. We get the opportunity to work with young talent, help them grow in their career and establish the businesses succession plan for growth. We are setting the vision and they will be building upon that vision and making it a reality for years to come.
Do you think more people should consider the apprenticeship route?
Yes. An apprenticeship is a fantastic opportunity to develop within a structured programme, opening up wider opportunities for the long term. If you have the right attitude but perhaps feel that the academic route is not for you, an apprenticeship is definitely something to consider.