Make a Claim
Making a Claim on Your Insurance
Just call 0800 221 8627 to make a claim.
Making a claim can be confusing, that’s why the claims team are here to make the whole process easier for you, providing the best level of help and advice every step of the way.
You’ll receive assistance with:
- Vehicle Damage: Help arranging repairs so you can get your vehicle back on the road as quickly as possible, alternatively you’ll get assistance with your total loss claim.
- Replacement Vehicle: If you have a non-fault accident a courtesy vehicle can be arranged for you on a like for like basis, so you’ll be covered until yours is repaired.
- Personal Injury: You’ll get help finding the right solicitor for your claim, so you can get the best possible settlement. Don’t forget, your Motor Legal Expenses Cover includes up to £100,000 for legal expenses.
Lines are open 24 hours a day, 7 days a week.
Additional Products
To make a claim on any additional products you’ve purchased, such as breakdown cover, excess recovery or windscreen cover, please visit our policy booklets page.
On this page you’ll find booklets containing claims phone numbers for all additional products.
Making a Claim on Your Insurance
Just call 0333 4000395 to make a claim.
Making a claim can be confusing, that’s why the claims team are here to make the whole process easier for you, providing the best level of help and advice every step of the way.
You’ll receive assistance with:
- Vehicle Damage: Help arranging repairs so you can get your vehicle back on the road as quickly as possible, alternatively you’ll get assistance with your total loss claim.
- Replacement Vehicle: If you have a non-fault accident a courtesy vehicle can be arranged for you on a like for like basis, so you’ll be covered until yours is repaired.
- Personal Injury: You’ll get help finding the right solicitor for your claim, so you can get the best possible settlement. Don’t forget, your Motor Legal Expenses Cover includes up to £100,000 for legal expenses.
Lines are open 24 hours a day, 7 days a week.
Additional Products
To make a claim on any additional products you’ve purchased, such as breakdown cover, excess recovery or windscreen cover, please visit our policy booklets page.
On this page you’ll find booklets containing claims phone numbers for all additional products.
Making a Claim on Your Household Insurance
To make claim on your household policy you’ll need to contact your insurance company directly, so please refer to your policy booklet for their claims line number.
Household Policy BookletsAdditional Products
To make a claim on any additional products you’ve purchased, such as family legal or home emergency cover, please visit our policy booklets page.
On this page you’ll find booklets containing claims phone numbers for all additional products.
Making a Claim on Your Travel Insurance
Please call Travel Insurance Plus on 0203 829 6761 to make a claim.
You can find answers to Frequently Asked Questions on Travel Insurance Plus travel cover here.
